We are happy to announce the Katalyst Houston office will be open for business starting Thursday, August 31st. Fortunately, our building at Westpark Drive and our offsite storage facility sustained no damage from the hurricane. Our staff are instructed to come to work only if they can confirm a clear safe route to the office, and we are not yet accepting deliveries to the office, but our doors will be open.
Prior to Hurricane Harvey impacting Houston, we stood up our emergency response team which included team members from our Calgary office, and we were prepared to fail-over to Calgary as part of our disaster recovery plan. Fortunately, we never lost power, our systems stayed up and functioning throughout the storm, and we did not need to fail-over to Calgary.
The only issue we are currently dealing with is an outage of our phone systems which only occurred today. We have been communicating with our provider and are hopeful our phone lines will be up later today or tomorrow at the latest. We will keep you posted.
In the meantime, if you need to contact Katalyst you can contact your account manager directly through email or their mobile number, or you can contact Patrick Meroney, Director of North America Operations, directly through his email listed below.
If you are living in or around Houston, no doubt you have been impacted in some way by this storm. We’re very thankful that our staff, although dramatically impacted, are safe and are able to begin the long road back to normalcy. We are also happy to tell you your information stored with Katalyst is safe and available.
Director, North America Operations